Policies

Consent for Treatment: I agree to read all policies, fill out online intake form, and answer all questions accurately regarding my medical information. I agree to keep Sutra Healing Arts updated on any changes to my medical profile. I further understand that massage/bodywork should not be construed as a substitute for medical examination, diagnosis, or treatment and that I should see a physician, chiropractor, or other qualified medical specialist for any ailment of which I am aware. I understand that massage therapists/bodyworkers are not qualified to diagnose, prescribe, or treat any illness, and that nothing said during the session should be construed as such. If I experience any pain or discomfort during the session, I will immediately inform the therapist so that the technique may be adjusted to my level of comfort. I understand that in booking an appointment Sutra Healing Arts (and all Licensed Massage Therapists on site) shall not be held liable for injuries sustained on location or as a result of my failure to keep the LMT updated with my health and comfort. Agreeing to the above terms, I give my consent to receive care.


We understand that unanticipated events happen occasionally in everyone’s life. In our attempt to be effective and fair to all clients, the following policies are honored: 

Online Booking: At the time of booking you will be prompted to input your CC in order to confirm your appointment. Your card on file is securely stored through Stripe and will only be charged in the event of late cancellation of no-show.

Intake Form
Once you have booked your appointment, you will receive an email with health intake questionnaire. Please fill this out in advance of your appointment so your therapist can review your concerns and wellness history, without wasting precious time when you could be on the table!

Cancellation: If you cancel/reschedule your appointment within 24 hours of scheduled session, it is considered a "Late Cancellation" and are subject to full payment for the original session.   

No-shows: Clients who either forget or consciously choose to forgo their appointment  will be considered a “No-Show.” They will be charged for their missed appointment. 

Late Arrivals: If you arrive late, your session may be shortened in order to accommodate  appointments which follow yours.  You will be responsible for payment of the full session. Time is valuable so please plan accordingly and arrive on time.  

First time clients: Please arrive 5-10 minutes early to go over your Wellness Intake Form, which we email you at the time of booking. Be sure to fill out this questionnaire in advance to ensure maximum amount of hands-on time and leave  you feeling your best.


What are the benefits of regular massage and bodywork?
Experts claim that ninety percent of all disease is stress-related. And perhaps nothing ages us faster, internally and externally, than high stress. Massage is a very effective tool for managing this stress.  Regular massage has been proven to:

  • Decrease anxiety

  • Enhance sleep quality

  • Greater energy

  • Improve concentration

  • Increase circulation

  • Reduce mental and physical fatigue

  • Reduce blood pressure

  • Alleviate chronic muscular tension & pain while improving range of motion

  • Improve posture

  • Assist with shorter, easier labor for expectant mothers and shorten maternity hospital stays

  • Ease medication dependence

  • Enhance immunity by stimulating lymph flow—the body's natural defense system

  • Exercise and stretch weak, tight, or atrophied muscles

  • Help athletes of any level prepare for, and recover from, strenuous workouts

  • Improve the condition of the body's largest organ—the skin

  • Increase joint flexibility

  • Lessen depression and anxiety

  • Promote tissue regeneration, reducing scar tissue and stretch marks

  • Pump oxygen and nutrients into tissues and vital organs, improving circulation

  • Reduce postsurgery adhesions and swelling

  • Reduce spasms and cramping

  • Relax and soften injured, tired, and overused muscles

  • Release endorphins—amino acids that work as the body's natural painkiller

  • Relieve migraine pain

What should I anticipate during my session?
Your massage will take place in our warm, comfortable, treatment room. We play music both to keep you relaxed and to inspire our work.  If you prefer no music or a certain genre, please let us know. After your intake interview, where we discuss your goals and the approach we plan to take, you will lie on the massage table, undressed to your comfort, and cover yourself with a sheet and blanket.  (Most massages are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. Clients will be properly draped with a sheet throughout the entire session.  Only the area being worked on will be exposed).  After a few minutes for you to get settled, your therapist will knock and enter to begin your session.

How often should I get a massage?
Regular is the key word here!  I recommend getting a massage at least once every 4-6 weeks.  Clients that come on a 3-4 week rotation experience the most long-term relief and greatest benefit.  The longer you wait, the more we end up working on the recurring problem, instead of fixing the initial problem and moving on to create an sustained sense of well-being.  There is no such things as too often so whatever fits into your budget and schedule.  

Are there different kinds of massage and bodywork?
There are numerous types of massage and bodywork; various techniques utilize different strokes and pressure.  Each session will be different from the last and for each client.  Your everyday isn't routine and neither should your bodywork. Refer to our  Services and Rates page to see the modalities we offer.  We can discuss which methods may be most appropriate for you when you arrive for your appointment.

Do we talk during my session?
This is your session so it's completely up to you how you set the tone.  Some people prefer to talk, whether for the first 10 minutes until they relax, or throughout the whole session.  We're pretty good at gauging the mood but ultimately it's up to you.  Your therapist will either gently move you or ask you to move in a certain way (such as lifting your arm).  The less activity and resistance in your body, the more effective the massage. Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or any other request. If you have any questions regarding the session or about the particular technique we use, feel free to ask.

What can I do to enhance my post-massage experience? 
Drink lots of water!!  Staying hydrated is essential to flushing out the toxins that we just released from your sore muscles.  We recommend taking a nice warm bath with epsom salt (and lavender essential oil for an extra kick) or an extended warm shower with mild stretching to help lengthen muscles and tissue when they are still soft and supple from the massage. Most people feel very relaxed and a little brain cloudy.  You can expect to experience freedom from long-term aches and pains that you came in with.  After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days.  The areas that felt sensitive during the massage may feel "work out sore" the next day.  But with lots of water and normal activity it will go away within a day or two, leaving you feeling free and open!  

Are there any medical conditions that would make massage or bodywork inadvisable?
Yes. That's why it's imperative that, before you begin your session, we ask general health questions. It is very important that you inform us of any health problems or any changes in your health from your last appointment. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.

*** Too often women apologize for not shaving their legs or for not having a fresh pedicure.   There's no need to primp yourself up for our sake, we LOVE the human body in all its forms!  (However, we appreciate clean feet and a quick rinse after a workout.)  But what it comes down to is that we love you exactly the way you are!